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FAQs

Frequently Asked Questions

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    How can I use your Baby Jogger strollers with an infant?

    You can easily turn your stroller into a travel system with one of our car seat adapters or our Compact or Deluxe Pram. We have car seat adapters available for most of our single strollers, and our prams  are designed to fit on our single strollers that feature a full recline. In addition the Compact Pram fits a 2011 and newer City Mini Double and City Mini GT Double. It is important to remember that newborns are more vulnerable to outside conditions and should be appropriately protected from the heat, cold and wind. (Please note our Car Seat Adapters have a maximum weight capacity of 20kg - that's the combined weight of the car seat and the newborn, while the Compact and Deluxe  Pram will hold children up to 9 kg.) If you do not wish to use a car seat adapter or a pram, the City Mini, City Mini GT, City Mini Zip, City Elite, City Lite and  Vue Lite strollers have an increased recline angle to a near flat position to accommodate newborns. That means you can safely lay a baby in the fully reclined seat of these strollers without the use of a car seat adaptor or bassinet. The Summit X3 also has this feature, however, it is for cruising purposes only. Never run or jog with your seat fully reclined. Also, please keep in mind that babies should have ample neck support when placed in the seat of a stroller - you can use a rolled up cloth diaper or any number of neck supports sold at baby stores.

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    Which of your strollers can I run with?

    The Summit X3 stroller/jogger is our current jogging stroller and is intended to be used for jogging, running or exercise. The City Series is a line of urban and all-terrain strollers that provide optimum versatility for everyday use. All of our strollers that starts with "City" are not intended for jogging or running and should not be used for these activities.

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    How old should my baby be before they are able to sit in the upright seat of a Baby Jogger?

    Our strollers and joggers can be used for children in an upright position from approximately six months to five-years-old. We do not recommend placing your baby in the upright seat of the stroller or jogger until they are able to sit and hold their head up without assistance.

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    Is my car seat compatible with your car seat adapters?

    Baby Jogger's current standard car seat adapters are compatible with the following car seats:

    • Cybex Aton
    • Maxi-Cosi Cabrio, Mico, Mico AP, Prezi

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    How old should my baby be before I can exercise with them?

    We recommend that you speak with your pediatrician before starting this activity. Every baby is different, but typically a doctor will recommend that a baby be 6 months old before you exercise on smooth pavement, and 12 months old before exercising on trails, grass, gravel or uneven terrain.

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    What are the differences between an EVA, Forever-Air and Pneumatic tyre?

    An EVA wheel is a lightweight molded plastic wheel that is ideal for pavement or smooth urban terrain. This wheel is available on our City Mini and City Versa, which helps to make these strollers lightweight, agile and compact when folded. A Forever-Air tyre is a rubber tyre inflated with a lightweight foam instead of air. This ensures the tyre will not go flat with frequent use or rough terrain. The City Mini GT, City Elite and City Select both feature Forever-Air tyres. A pneumatic tyre is an inflatable rubber tyre that provides a comfortable, smooth ride on many different terrains. The Summit X3 has pneumatic tyres, which add to their all-terrain capabilities.

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    Which wheel size is right for me?

    e've devised the following guidelines so you can choose the right wheel size for your needs:

    20cm / 21.5 cm, Wheels - Ideal for indoor strolls, walking on pavement or smooth urban terrain. These smaller lightweight wheels are perfect for city dwellers who need a compact stroller for every day use. Please view our Vue, City Mini, City Mini GT or City Versa strollers for this wheel size.

    30 cm Wheel - Perfect for walking on grass, trails, sidewalks or in stores. Wonderful for city life where smaller wheels offer a more compact, manoeuvrable stroller. You will fall in love with the 12" stroller wheels if you have previously owned a conventional stroller. Please view our City Elite, City Select or Summit models for this wheel size.

    40 cm Wheel - Great for walking or exercising and is still very easy to store and transport. It's large enough to handle snow and sand yet still small enough to fit into tight spaces. Please view our Summit X3 model for this wheel size.

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    Do all of your strollers have a seat which fully reclines?

    The Vue Lite, City Mini, City Mini GT, City Mini Zip, City Lite, City Elite and the Summit models have a seat that reclines to a near flat position and are suitable for use with a newborn. Please note that the Summit's recline is for cruising purposes only. Please do not run or jog with the seat fully reclined.

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    Can I use a buggy board with your strollers?

    Baby Jogger offers a convenient accessory called the Glider Board. The Glider Board attaches to the rear axle of our single or double strollers and provides an area for an older child to ride along. Although compatible with the Summit X3, it should not be used with the Summit X3 whils exercising. Buggy Boards made by other manufacturers are not recommended for use with Baby Jogger strollers.

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    Is the fabric washable?

    Yes, the seat and hood canopies of our strollers and joggers are made from strong, lightweight, washable fabrics which easily detach from the frame. The seat should be washed in cold water on the delicate cycle of your washing machine and attached back onto the stroller to dry.

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    How much air should I put in my Summit X3 tyres?

    Baby Jogger recommends inflating your tyres to 20 PSI. Your tyre rim may say a maximum of 40 PSI, but please only inflate to 20 PSI. You can use a standard bicycle pump to inflate your tyres.

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    Are your strollers safe?

    Yes! Safety comes first at The Baby Jogger Company. We test and retest our products to ensure that all our current strollers either meet or exceed ASTM and/or EN 1888 testing standards for strollers and carriages. Remember, we are the original Baby Jogger Company and that means we have over 25 years of experience caring for your precious cargo.

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    Are your strollers covered by a warranty?

    Yes! Except where noted, our frames are backed by a lifetime warranty against manufacturer defects. The parts of your stroller, excluding tires and tubes, are warranted to be free of manufacture defects for a period of 2 years under normal use and in compliance with the operating instructions. When calling in a warranty claim, please have your item number, serial number, manufacturer date stamp and proof of purchase on hand to expedite the process.