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Politique de confidentialité

Welcome to our website ("babyjogger.elevenbaby.it"): we ask you to carefully read our Privacy Policy, which is applicable should you access the website and decide to browse the same and use its services, whether you purchase products or not, given that data relevant to identified or identifiable natural persons can be collected and processed merely by accessing the website. Therefore, by continuing to browse and accepting the various service proposals offered by the specific sections of the website (purchase of products, creation of an account, subscription to the newsletter, request for information, etc.), it is understood that the data processing information contained herein this Data Protection Policy has been accepted.

Please also read the General Terms and Conditions of Use for babyjogger.elevenbaby.it, because they contain important information on the privacy and security systems used by the website. Decisions regarding the purposes, methods of processing your personal data and the instruments used, including the security profile, are the property of Eleven S.r.l., pursuant to Italian Legislative Decree 196 of 30 June 2003, (Data Protection Code) and the European General Regulations on Data Protection (EU Regulation 679/2016: so-called GDPR). This Privacy Policy provides you with all relevant information to understand how we collect and use information relevant to the users of babyjogger.elevenbaby.it and the data subjects of the processing carried out by Eleven S.r.l. For any other information on the processing of your data send an e-mail to our Customer Service at privacy@elevenbaby.it, or write to the registered office of Eleven S.r.l. at Viale della Navigazione Interna 87/A, 35027 Noventa Padovana (PD), or contact our Customer Service at 800978619.

1. THE PRINCIPLES ON WHICH OUR PRIVACY POLICY IS BASED

Our privacy policy is based on the following principles:

  • process data in a lawful, correct and transparent way towards the data subject;
  • process only data that is adequate, pertinent and limited to that which is necessary to achieve the purposes of the processing and pursuant to the methods illustrated in the information presented at the time of their collection; the above-mentioned purposes must always be determined, explicit and legitimate;
  • use the data for purposes other than those for which the data were specifically collected, only with express consent of the data subject and only after having provided all relevant information concerning these purposes;
  • process only exact and, if necessary, updated data: Eleven S.r.l., as Data Controller, undertakes to adopt all of the reasonable measures to promptly delete or correct incorrect data in relation to the purposes for which they are processed;
  • store data in a form that allows the identification of the data subjects for a period not exceeding that which is necessary to achieve the purposes of the processing;
  • guarantee adequate security of the data processed by protecting them from unauthorised or unlawful processing and from accidental loss, destruction or damage;
  • comply with the above principles and provide proof of compliance;
  • only disclose data to third-party companies for the purpose of providing the service requested by you and, where necessary, in the scope of appointing a Data Processor; to not disclose, release or transfer data to third parties for their own processing without informing users and obtaining their consent;
  • respond to requests for the deletion, correction and integration of data provided, opposition to the processing of the data for the purpose of sending commercial and advertising information.

2. DATA CONTROLLER

babyjogger.elevenbaby.it is a website of Eleven S.r.l., with registered office in Italy, Viale della Navigazione Interna , 87/A – 35027  Noventa Padovana (Padua), Reg. Reg. of Comp., Italian Tax Code and VAT no. 07093280969, Quota Cap. Euro 330,000.00 fully paid in (hereinafter: “the company”). Eleven S.r.l. is the owner of the data collected through babyjogger.elevenbaby.it and decides independently on the purposes and methods of processing, as well as on the security measures to be applied to ensure the confidentiality, integrity and availability of data. For more information about the processing of personal data, contact our Customer Service by phone at 800978619, or send an e-mail to privacy@elevenbaby.it, or in writing by mail to our registered office.

3. CATEGORIES OF DATA PROCESSED

Eleven S.r.l. processes different types of personal data that may concern you, members of your family or any other recipients of the products other than the purchaser, persons to whom you are required to communicate the information contained in this privacy policy.

Specifically, Eleven S.r.l. can process

  • personal data such as name, surname, home address, social security number, copy of an ID document, name of card holder and credit card number, IBAN;
  • contact information such addresses, e-mail and telephone numbers;
  • name, gender and birth date of children;
  • social media account data;
  • browsing data;
  • any other personal data relevant to the execution of the contract;
  • other personal data from time to time provided by the data subject for the performance of a specific service.

4. PURPOSES AND LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA

The data you provide will be processed in compliance with the principles of correctness, lawfulness, transparency, accuracy and security.

In particular:

a) The personal data set out in point 3 letters a), b), e), f), g) will be processed by Eleven S.r.l. for the correct execution of the purchase contract for the products sold by us (including administration, account and tax fulfilments), including, by way of example, the following activities:

  • processing orders and the related activities;
  • processing of payments (pursuant to the methods set out in point 15 “Processing of payments”), bank advances, credit recovery, fraud protection for credit/debit card payments (in this case, the data provided during the purchase stage will be sent to the fraud protection manager);
  • managing your requests, whether technical or commercial or on the progress of your orders, and any requests for information in general;
  • management of warranty assistance service;
  • contact with the managers of our services (Press Office, Business Development, Purchasing Office, Customer Service);

Data processing is based on the necessity to comply with any and all legal and contractual obligations related to the contract and the legitimate interest of Eleven S.r.l. to exercise their business.
Provision of data is mandatory and, therefore, refusal to supply the same, in whole or in part, can make it impossible for Eleven S.r.l. to execute the contract and/or fulfil the obligations related to the same.

b)     The data set out in point 3, letters a), b), c), d), e), f), g) will be processed by Eleven S.r.l. for marketing purposes, inclusion in our mailing list and sending of the Newsletter, pursuant to the methods set out in point 9.
Data processing is based on the legitimate interest of Eleven S.r.l. to promote the sale of the products sold by the same.
Provision of data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to receive the commercial communications in question.

c)     The data set out in point 3, letters a), b), c), d), e), f), g) will be processed by Eleven S.r.l. for your registration with the restricted area of the website Eleven S.r.l. pursuant to the methods set out in point 10, to share your appreciation with your friends registered on the website and through your social media accounts.
The data processing is based on the legitimate interest of Eleven S.r.l. to promote its activity and develop customer relations.
Provision of data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to receive the newsletter, advantages reserved to customers, as well as to share experiences and appreciation with persons registered with the website and/or on social media.

d) The data set out in point 3, letters a), b), c), d), e), f), g), acquired when you complete the contact form will be processed by Eleven S.r.l., in order to respond to requests for information, estimates, or of any other nature indicated in the subject line of the form.
Data processing is based on the legitimate interest of Eleven S.r.l. to promote the sale of the products sold by the same and maintain contact with its clientele.
Provision of the data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to respond to your request or begin the relevant activities.

e) The data set out in point 3, letters a), b), c), d), e), f), g), will be processed by Eleven S.r.l. for profiling purposes, in order to improve your browsing experience on our website, to receive commercial offers in line with your interests (profiling occurs, i.e., using third-party cookies). In this regard, please read our Cookie Policy herein this Data Protection Policy.
The data processing is based on the legitimate interest of Eleven S.r.l. to carry out its activity and to promote the sale of the products sold by the same.
Provision of the data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to browse the website and/or receive commercial offers in line with your interests.

The data set out in point 3, letters a), b), c), d), e), f), g), will be processed by Eleven S.r.l. for the purposes set out in point 12, “remarketing and behavioural targeting” and point 13 "Display of content from external platforms", pursuant to the methods specified therein.
The data processing is based on the legitimate interest of Eleven S.r.l. to carry out its activity and to promote the sale of the products sold by the same.
Provision of the data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to receive commercial offers in line with your interests.

g) The data set out in point 3, letters a), b), c), d), e), f), g), will be processed by Eleven S.r.l. for “Interaction with social networks and with external platforms”, as outlined in point 14.
The data processing is based on the legitimate interest of Eleven S.r.l. to promote the sale of its products also on social networks and platforms outside of the website Babyjogger.elevenbaby.it.
Provision of data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to begin the relevant activities.

h) The data set out in point 3, letters a), b), c), d), e), f), g), will be processed by Eleven S.r.l. for “Statistics” purposes, as outlined in point 16.
The data processing is based on the legitimate interest of Eleven S.r.l. to track the use of its website for the performance of its business.
Provision of data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to begin the relevant activities.

i)  The data set out in point 3 letters a) b) d) e) f), will be processed for the assessment requested by you for the purpose of being recruited into our workforce, by sending a CV and relevant enclosures.
Processing is based on the consent of the data subject and the legitimate interest of Eleven to acquire expressions of interest in employment.
Provision of data is optional and refusal to provide the same will result in the impossibility to begin the relevant activities.

For the pursuit of purposes other than those specified in this data protection policy, your consent will be required and you will be provided with the relevant information.

5. DATA STORAGE PERIOD

Your personal data will be stored in our archives until the complete execution of the contract and, subsequently:

  • 5.1) or the purposes set out in point 4 letter a), for the time period envisaged by the law and, in any case, until the expiry of the ten year limitation period of the rights depending and/or connected to the mentioned contract;
  • 5.2)for the purposes set out in point 4, letters b), c), d), e), f), g), h), until your consent for the processing of such data is revoked;
  • 5.3) for the purpose referred to in point 4 letter i), for a period of time not exceeding five years from receipt, unless you expressly consent to storage for a longer period.

6. PROCESSING METHODS

6.1 Processing of personal data is carried out using non-automated methods (in paper form, by ordinary mail, telephone, etc.) and automated (e-mail, etc.) by authorised personnel of Eleven S.r.l., and by other subjects who, appropriately selected for reliability and skills, carry out operations that are instrumental to the pursuit of the purposes strictly related to the use of the website babyjogger.elevenbaby.it, its services and the purchase of products on the website (also see point 7 “Data Communication to Others Subjects”).

Our Company, as Data Controller, the staff authorised by the latter and each of the external Processors to which your data can be communicated, will manage and archive the personal data collected through the use of the website and their various functions that can be activated upon your request. Profiling is envisaged on the aforementioned data, i.e., in order to personalise your experience on the site, through the suggestion of products and services and the communication of promotions and information material that may interest you.

6.2 Automatically collected data

Every time you visit our website we may automatically collect your Browsing Data. This processing is performed in compliance with current regulations and such data may concern: the type of device through which you visit our website, its location, the network you are connected to, IP address, login information, type and version of your browser, type and version of your browser plug-ins, the operating system you use, products you are looking for and/or look at. To gather this information Eleven S.r.l. uses various technologies, including cookies. Therefore, we invite you to read our cookie policy, which is included herein this information sheet.

6.3 Data provided directly by you

We collect and store all data which you freely supply through the use of the forms on our website. The mandatory nature of providing data (such as, for example, your name, surname, delivery address, e-mail, payment details etc.) or optional (such as your name and date of birth of your children, addresses from your address book etc.) is specified by the symbol (*) placed beside the mandatory information.

6.4 Third-party data

It could happen that Eleven S.r.l. may find itself processing personal data of third parties, provided directly to Eleven S.r.l. by its own users, such as when the user has purchased a product for a third party, or when the person who pays to purchase the products is not the recipient, or again, when a user informs a third party about a service or specific product offer shown on babyjogger.elevenbaby.it.
In this circumstance, the information herein this data protection policy will be considered communicated by you to the third party data subjects and their consent to the processing, if necessary, will be considered validly given.

6.5 Data received from other sources

We can also process data that concern you collected from other sources (such as social networks, e.g., should you register with our website using Facebook, or from the website https://www.cercapasseggini.it/ for the purposes of the service “Tested by you” ). 

7. COMMUNICATION OF THE DATA TO OTHER PARTIES

The data may be known and processed within Eleven S.r.l. by staff authorised for processing to the extent that it is necessary for the performance of their duties, carrying out only operations necessary for the execution of the same.

In the event of an explicit request and in the circumstances authorised by law, the data may be disclosed by Eleven S.r.l. to Public Security Authorities, Public Entities, Inspection or Judicial Authorities and Police forces.

The data received while you browse may be acquired by the third-party companies that provide IT support and data processing services to Eleven S.r.l. (i.e. in the event of hosting activities carried out by third parties and related to the use of our websites) appointed and Data Processors for this purpose.

Eleven S.r.l. also uses third parties to process your personal data (such as technical services suppliers, couriers and freight forwarders, insurers, maintenance technicians, spare parts suppliers, communication agencies, tax and corporate legal consultants, labour consultants) who have been carefully selected by Eleven S.r.l. and are experienced, able, reliable and offer a suitable guarantee of full compliance with current data processing legislation, including the data security profile. If necessary, these third parties are appointed as “Data Processors” and perform their activities pursuant to the instructions given by Eleven S.r.l.  and under its control.

We verify on a regular basis that they have fulfilled the duties assigned to them and that they continue to offer sufficient guarantees of compliance with the provisions that govern the protection of personal data.

8. TRANSFER OF PERSONAL DATA ABROAD       

Your data may be transferred outside of the European Union when it is necessary to provide services or to execute a contract with Eleven S.r.l. for the purchase of products. In this case, we assure you that such transfer will take place in compliance with this data protection policy and applicable regulations regarding the protection of personal data.

9. MARKETING, MAILING LIST AND NEWSLETTER

These types of services are functional to sending commercial communications through various channels, both electronic and digital (e-mail, text message, WhatsApp) and traditional (paper mail, telephone).

They allow you to manage a database of e-mail, telephone or any other type of contacts, used to communicate with you in order to send you communications (i.e. relevant to our promotions and offers), advertising material or our Newsletter.

In some cases the data subject to this processing have been collected during previous commercial relations between you and Eleven S.r.l., e.g., in the event that you have already purchased a product from BABYJOGGER.ELEVENBABY.IT and have consented to be subscribed to our Newsletter. 

These services may also make it possible to collect data relevant to the date and time that your messages are displayed, your interactions with the same, and information relevant to the links clicked within the messages.

For the purposes of the Newsletter, the following third parties may gain knowledge of personal data:

- MailChimp | The Rocket Science Group, LLC | Privacy Policy;

Provision of the data is optional and refusal to provide the same, in whole or in part, can result in the impossibility to receive the commercial communications and Newsletter in question.

Should you decide that you no longer want to receive the Newsletter, click on the following link "I no longer want to receive the Newsletter

10. REGISTRATION WITH BABYJOGGER.ELEVENBABY.IT

Your registration in the restricted area of Eleven S.r.l.’s website allows you to adhere to services offered by Eleven S.r.l., such as the advantages of registration and sharing your appreciation with your friends registered on the website and through your social media accounts.
Should you decide to cancel your registration contact us at privacy@babyjogger.elevenbaby.it.

11. ADVERTISING

These services allow the use of your data for commercial communication purposes in various forms of advertising, such as banners, also in relation to your interests. This does not mean that all personal data is used for this purpose. Data and conditions of use are indicated here below.  Some of the services listed below may use cookies to identify you or use the behavioural targeting technique, that is, display advertisements customised to your interests and behaviour, also identified outside of our websites. For more information on this, we suggest you check the privacy policies of the respective services.

12. REMARKETING AND BEHAVIOURAL TARGETING

This type of service allows BABYJOGGER.ELEVENBABY.IT and its partners to communicate, optimise and offer advertisements based on your past use of BABYJOGGER.ELEVENBABY.IT.
This activity is carried out through the tracking of the Browsing Data referred to in point 6.2 and the use of cookies, information that is transferred to partners connected to the remarketing and behavioural targeting activity.
In addition to the possibility to opt-out as offered by the services below, you can opt to be excluded from receiving cookies from third party services by visiting the Network Advertising Initiative opt-out page.

  • AdWords Remarketing (Google Inc.) AdWords Remarketing is a remarketing and behavioural targeting service supplied by Google Inc., which connects the activity of BABYJOGGER.ELEVENBABY.IT with the Adwords advertising network | Privacy Policy – Opt Out;
  • Facebook Remarketing (Facebook, Inc.)  Facebook Remarketing is a Remarketing and Behavioural Targeting service provided by Facebook, Inc. linking the activities of BABYJOGGER.ELEVENBABY.IT with the Facebook advertising network. | Privacy Policy – Opt Out;
  • Remarketing with Google Analytics for display advertising (Google Inc.) Google Analytics for display advertising is a remarketing and behavioural targeting service provided by Google Inc. linking the tracking activity conducted by Google Analytics and its Cookies with the advertising network Adwords and Doubleclick Cookie. | Privacy Policy – Opt Out;
  • Facebook Custom Audience (Facebook, Inc.) Facebook Custom Audience is a Remarketing and Behavioural Targeting service provided by Facebook, Inc. linking the activities of BABYJOGGER.ELEVENBABY.IT with the Facebook advertising network. Privacy PolicyOpt Out;

13. VIEWING OF CONTENTS FROM EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of BABYJOGGER.ELEVENBABY.IT and to interact with the same.
If a service of this type is installed, it is possible that, even if you do not use the service, it will collect browsing data related to the pages on which it is installed.  

  • Widget Video YouTube (Google Inc.) YouTube is a video content visualization service managed by Google Inc. that allows BABYJOGGER.ELEVENBABY.IT to integrate such content within its pages. | Privacy Policy – Opt Out.

14. INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS

This type of service allows interaction with social networks, or other external platforms, directly from the pages of BABYJOGGER.ELEVENBABY.IT. Interactions and information acquired by BABYJOGGER.ELEVENBABY.IT will nonetheless depend on your privacy settings for each social network.

In the event a service is installed for interacting with social networks, said sites may collect data on traffic relating to the pages it is installed on, whether you use the service or not. The social networks and external platforms through which such processing can be configured are:

  • Facebook and Instagram “Like” button and social media widgets (Facebook, Inc.) The Facebook and Instagram "Like" button and social media widgets are services for interacting with the Facebook social network and are provided by Facebook, Inc. | Privacy Policy – Opt Out;
  • “Pin it” button and Pinterest (Pinterest) social widgets The “Pin it” button and Pinterest social widgets are services that interact with the Pinterest platform, supplied by Pinterest Inc. | Privacy Policy – Opt Out

15. PAYMENT PROCESSING

Payment processing services allow babyjogger.elevenbaby.it to process payments by credit card, wire transfer or other means. The data used for the payment are acquired directly by the provider of the payment service requested without being in any way processed by babyjogger.elevenbaby.it.
Some of these services may also allow the scheduled sending of messages, such as e-mails containing invoices or payment notices.

  • PayPal (Paypal) PayPal is a payment service provided by PayPal Inc. that allows the user to make on-line payments. | Privacy Policy – ;
  • Gestpay Banca Sella (Banca Sella S.p.A.) Gestpay is a payment service supplied by Banca Sella S.p.A. | Privacy Policy – ;
  • MyBank MyBank is a payment service supplied by Preta S.A.S., which allows to obtain, in real time, an authorisation for the transfer of funds from the customer's bank account to the merchant's account | Privacy Policy.

16. STATISTICS

Statistics services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of your behaviours and those of other users:

  • Google Analytics (Google Inc.) Google Analytics is a web analysis services provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracing and analysing the use of BABYJOGGER.ELEVENBABY.IT, complete reports and share the same with other services developed by Google. Google may use the personal data to contextualise and personalise ads on its advertising network. | Data Protection Policy – Opt Out;
  • Facebook Ads conversion tracking (Facebook, Inc.) Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc. connecting the data coming from the network of Facebook ads with actions carried out within BABYJOGGER.ELEVENBABY.IT. | Privacy Policy – Opt Out;
  • Google AdWords conversion tracking (Google Inc.) Google AdWords conversion tracking is a statistics service provided by Google Inc. connecting the data coming from the network of Google AdWords ads with actions carried out within BABYJOGGER.ELEVENBABY.IT. | Privacy Policy – Opt Out;
  • Google Tag Manager (Google Inc.) Google Tag Manager is statistics service provided by Google Inc. | Privacy Policy – Opt Out.

17. SECURITY MEASURES

We take appropriate security measures in order to minimise the risk of destruction, loss or damage - even accidental - of data, unauthorised access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy.
However, Eleven S.r.l. cannot ensure that the security measures adopted to protect the website, data transmission and information on the site, reduce or prevent any risk of unauthorised access or dispersion of data via user devices; we advise you to make sure that your computer is equipped with appropriate software to protect data transmission across the network, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has also adopted adequate security measures to protect network data transmission (such as firewall and anti-spamming filters). Your purchase transactions on babyjogger.elevenbaby.it are completely secure and protected through to the use of advanced technological and coding systems (SSL).

18. COOKIE POLICY

babyjogger.elevenbaby.it uses cookies: a small file that is sent by a website to a web browser, and stored by your browser when you visit a website such as babyjogger.elevenbaby.it. Cookies are used to make the site work better or to improve its features, but also to provide information to website owners.
Our website uses different types of cookies and similar tools, each of which has a specific function, as shown in the table below:

 TYPE OF COOKIE

 AND FUNCTION

Browsing cookies

These cookies enable the website to function correctly and allow you to view it in your language and for your market from the first time you access it. They will recognise your country so that on any subsequent visits you are directed straight to the relevant country website. They also allow you to create an account, log in and manage your orders while browsing the website. If you are a registered user, these cookies mean you will be recognised as such when you access the services offered to our registered users. These cookies will recognise if you make a purchase from the website through an affiliated or partner site so that we can fulfil any obligations we may have to those partner sites. These cookies are necessary for the website to function.

Functional Cookies

These cookies enable the website to recognise you, following an express request from you (for example, if you click on “Remember me”), every time you access the website, so that you don’t have to type in your login details each time. If you have added items to your cart and closed your browsing session without completing your purchase, but have not removed the items from your cart, these cookies enable you to carry on shopping with the same cart the next time you visit the website within a reasonable period of time. These cookies are not essential for the website to function, but they improve the website and your browsing experience.

Analytical Cookies

These cookies are used, for example, by some of our service providers, such as Google Analytics, to perform a statistical analysis of how users use our website through their computers or via our mobile applications, such as how many pages a user has visited or the number of clicks made on a page while using the website. Eleven S.r.l.  processes the results of these analysis in an anonymous way and for statistics purposes only provided that the service supplier uses the cookies in connection with the browser installed on your computer or other device used to browse our website.

Third-party cookies for marketing/retargeting purposes

These cookies are used by trusted third-party companies that allow you to view banner ads on other affiliate sites, showing you the latest products you have viewed on babyjogger.elevenbaby.it. While browsing our site, these cookies are also used to show you products that may interest you or products similar to those you have already enquired about, based on your browsing history. Normally, the use of these cookies does not involve the processing of your personal data, but may allow connection to your computer or other devices and track your stored data; these cookies connect to the browser installed on your computer or other devices used while browsing our site.

How can cookies be disabled?
Most web browsers (Internet Explorer, Firefox, etc.) are configured to automatically accept cookies. However, most web browsers allow some control of most cookies through the browser settings, including the disabling of cookies at any time, etc. We wish to make you aware, however, that disabling browsing cookies or functional cookies may prevent our website from functioning correctly and/or may not allow you to fully take advantage of the services we offer.
Please find below the path to modify your browser's settings, for the following browsers:

To disable analytical cookies and prevent Google Analytics from collecting your browsing data, you can download the Browser Add-on to disable Google Analytics: https://tools.google.com.
If you use the website without changing your browser settings, it is assumed that you intend to receive all the cookies used by the site and use all the features.

19. LINKS TO OTHER WEBSITES

Our website contains links to other websites that may have no connection with us. Eleven S.r.l. does not check or monitor these websites and their content. Eleven S.r.l. cannot be held liable for the content of these websites and the rules adopted by them, even with regard to your privacy and the processing of your personal data while you browse the site. Please be careful when you connect to these sites through the links on our website, and carefully read their terms of use and privacy policies. Our Privacy Policy does not apply to third-party websites. Our website provides links to these sites only to help the user search and browse, and to facilitate hyperlinks to other sites on the Internet. Enabling these links does not imply that Eleven S.r.l. recommends that you access and browse these websites, nor that it guarantees the quality of their content or the services or goods provided and sold by them to Internet users.

20. YOUR RIGHTS 

You are guaranteed all rights under current legislation on the protection of personal data and, in particular, Articles 7, 15, 16, 17, 18, 20, 21, 77 and 79 of EU Regulation 679/2016.
As the Data Subject you have the right to:

  • revoke your consent for processing at any time pursuant to article 7, sub. 3 of the Regulation. Revocation of consent does not, however, prejudice the lawfulness of the processing carried out before it;
  • pursuant to article 15 of the Regulation, obtain confirmation as to whether your personal data is being processed and, in this case, obtain access to the same and the following information: purpose of the processing, categories of data processed, recipients or categories of recipients of the data, storage period of the data or criteria used to determine the same, origin of the data, existence of an automated decision making process and information on the logic used for the same, rights that can be exercised. By virtue of this regulation, you also have the right to receive a copy of the data processed;
  • obtain from Eleven s.r.l. the correction of your incorrect personal data and the integration of incomplete data pursuant to article 16 of the Regulation;
  • when the circumstances pursuant to article 17 of the Regulation exist, obtain from Eleven S.r.l. the erasure of your personal data;
  • when the circumstances pursuant to article 18 of the Regulation exist, obtain from Eleven S.r.l. the restriction of processing. In this case, Eleven S.r.l.  will not process the data for any other purpose other than for the storage of the same;
  • pursuant to article 20 of the Regulation, receive your data or have it transferred to another Controller. You have the right to receive your data in a structured and commonly used format that is legible by an automatic device and, where technically possible, to obtain the transfer without obstruction to another Controller. This right can be exercised when the data is processed using automated instruments and the processing is based on your consent, on a contract to which you are party or contractual measures connected to the same;
  • pursuant to article 21, oppose the processing of your data. You can oppose the processing of your data when it occurs on a legal basis other than that consented. When data is processed (in the public interest, in the exercise of public powers vested in the Data Controller or) to pursue a legitimate interest of Eleven S.r.l., you can oppose the processing for reasons related to your particular situation. Moreover, if your data was processed for direct marketing purposes, you can oppose the processing without providing any reasons. To find out if Eleven S.r.l. processes data for direct marketing purposes refer to points 9, (12, 13, 14);
  • Pursuant to article 77 of the Regulation, submit a claim to the Data Protection Authority or the Supervisory Authority of the Member State in which you usually reside if different from Italy should you believe that the processing of your data by Eleven S.r.l. breaches the rules of the Regulation;
  • Pursuant to article 79 of the Regulation, take legal action should you believe that the processing of your data by Eleven s.r.l. breaches the rules of the Regulation.

To exercise these rights or for more information about the processing of personal data, contact our Customer Service by phone at 800978619 or send an e-mail to privacy@elevenbaby.it, or in writing by mail to our registered office.  The requests are filed free of charge and will be processed by Eleven S.r.l. as soon as possible, in any case within a month.

21. AMENDMENTS AND UPDATES TO ELEVEN S.R.L.’S PRIVACY POLICY

Eleven S.r.l. can amend or merely update, in whole or in part, the website’s Privacy Policy, also taking into account any amendments to laws or regulations that regulate this subject and protect your rights. Amendments and updates of the Privacy Policy will be made known to users as soon as they are adopted and will be binding as soon as they are published on the website. Please access this section regularly to check for the most recent and updated version of our Privacy Policy.

22. APPLICABLE LAW 

This Data Protection Policy is regulated by Italian and European law, and specifically by the Data Protection Code (Italian Legislative Decree 196 of 30 June 2003) and European General Data Protection Regulation (GDPR). The Code and Regulation ensure that the processing of personal data is carried out in compliance with fundamental rights and freedoms, as well as the dignity of data subjects, with special reference to privacy, personal identity and the right to the protection of personal data.